Privacy Policy

1. Introduction & Compliance

Crossborderify respects your privacy and is committed to protecting your personal data. This privacy policy informs you about how we look after your data in accordance with international standards, encompassing the general principles of the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Data We Collect & How We Use It

To provide our core SaaS functionality as a technological bridge, we collect and process specific types of information:

• Account Information: Name, email address, and authentication credentials.
• Operational Data: Product search history, image uploads for visual search, and integration analytics.
• Store & API Information: API keys, platform identifiers, and synchronized store data necessary to facilitate order routing to suppliers.

We utilize this metadata solely to facilitate technical handshakes, improve search algorithms, maintain server security, and provide our core functionalities.

3. Information Sharing & Third Parties

Crossborderify does not sell your personal data. We only share necessary data under strict legal frameworks with third-party service providers acting on our behalf, including:

• Secure payment processors handling subscription and transaction billing.
• Cloud hosting infrastructures and server providers.
• External e-commerce platforms (e.g., Shopify) and supplier APIs when you explicitly trigger an integration action.

4. Data Security

We have implemented robust technical and organizational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

5. Your Rights

Depending on your jurisdiction, you may have rights under data protection laws in relation to your personal data. These include the right to request access, correction, erasure, restriction, transfer, and to object to processing. To exercise any of these rights, please contact our support department.